- I upload my files but still see a white page. Why ?
- How can I upload files to my site?
- How do I use Cute FTP to upload files?
- How do I use WS_FTP to upload files?
- How do I create a new email account?
- I can't send email via your server. What's wrong?
- How do I create email aliases, and how do I redirect them?
- How do I access webmail with my browser?
- What is the path to the perl interpreter?
- What is the path to sendmail?
- Where to put CGI scripts?
- How do I use FormMail?
- Why am I getting the "Server: Error 500" message?
- What file permissions do I need for my CGI script?
- How do I run my own CGI programs?
- How can I activate FrontPage support on my account?
- How do I use FrontPage 2000 to publish my website?

FrontPage Issues
FP - I get an error 500 internal server error when viewing my site.
FP - The default page still shows after I uploaded my index page.
FP - Getting error - "Root Web Busy"
FP - Getting Error - "Front Page Extensions not Installed"
FP - I published but my web's not there!
FP - My counter, bbs, guestbook, etc isn't working.
FP - My search bot doesn't return any results.
FP starts the Web Publishing Wizard when I try to publish.
FP - Microsoft FrontPage Support

- How can I use real audio / video?
- How can I use File Manager?
- How can I change a password?
- How can I see a statistics for my site?
- How can I create own "error pages"?
- How can I manage my data base via WEB?
- How do I use PHP to connect to MySQL?
- How do I use phpMyAdmin?
- How can I create a mysql database?
- What are mime types?
- How can I create a backup?
- How do I transfer my domain to your servers?
- How do I set up a new mailing list?
- What is .htaccess?
- .htaccess and FrontPage
- Do you support ASP?

File Manager
By clicking this option you can view all the directories and files in your account, as well as change permissions for directories and files, create directories, create and edit files, and upload files from your hard drive to your account. With this helpful feature You really don't need any other FTP client software.
 

Mail Manager/Menu
This option is where you create and edit, change passwords, forward email to other email accounts, and create autoresponders for your Pop3 email accounts.
(Quick Note: It is not necessary to create email aliases as your default email account acts as a "Catch All Account. In other words anything@yourdomain.com will be delivered to your default mail account.)
 

Change Password
Click this option to change the password for your Control Panel and FTP Client.
 

Site Statistics
This option will assist you in monitoring visitors to and from your site. This area features 3 different views of your traffic: Analog, which basically provides you with a quick summary.
Webalizer, which provides you with more detailed information.
Last 300 visitors, with detailed information on each.
This area also contains a link to access your error log, which will assist you in trouble shooting your scripts.
 

Network Tools
This option provides you with DNS lookup capabilities and traceroute.
 

FTP
This option is available in accounts with multiple ftp accounts and also those with anonymous ftp. From here your can setup how anonymous users are treated, change anonymous policies, view who is online, and boot anyone from a session.
 

Password Protect Directories
Password protecting your directories has never been easier. This option allows you to select the directory you wish to password protect from a drop down box and then enter usernames and passwords of those you want to allow access to that part of your web site. You can remove them just as easily...all at the click of a button.
FRONTPAGE USERS - This option will have to be done in FrontPage.
 

Custom Error Pages
This option will assist you in customizing how your error pages look.
It includes:400, 401, 403, 404, 500 error pages
 

MySQL
MySQL is a database engine that you can use with your web site. There are two separate features in the Control Panel. One allows you to create your databases and assign users while the other feature permits you to edit the database.
 

Mime Types
MIME = Multipurpose Internet Mail Extensions - This option allows you to add Mime Types to your account.
FRONTPAGE USERS - You will have to use FrontPage to perform this function.
 

Crontab
This option will assist you setting up automated processes.
 

Entropy Chat
This option will allow you to setup a web based chat on your site.
 

Shopping Cart
Users can setup a fully customized and completely functional storefront and shopping cart on their site with a host of administrative features. Shopping Cart is only available with the Commerce Hosting Plan. Presently we do not support this features, perhaps in the near future.
 

Search Engine Submission
This option will assist you in submitting your URL to many of the popular search engines in one click.
 

Sub Domains
This option will assist you setting up subdomains inside your hosting plan. Subdomains are anydomain.yourdomain.com.
The subdomains that are setup through your control panel draw their resources from the parent plan and do not come with an independent IP address.
 

Archive Manager
This feature allows you to compress and backup your directories and files at Your convenience.
 

CGI Scripts
This option provides you with easy use of the following pre-installed/configured scripts:

• Random HTML Editor
• Guest book
• Counter
• Clock
• Countdown
• Formmail
• Entropy Search Engine
• Chat

Further information pertaining to these scripts can be found in the CGI Center in your Control Panel.
BOOMHOST.COM DOES NOT provide technical support for ANY third party CGI / Pearl / Java scripts. However we have provided You links to various FAQ's, Tutorials and documentation for each type.
 
FTP
 

Question: I upload my files but still see a white page. Why ?
Answer: If our white "Welcome to domainname.com!" page, index.html, has not been replaced by another index page, then anyone going to domainname.com will still see the white page instead of some other home page. This is the order in which the web server looks for a page to put up as the "home" page: default.htm -> index.phtml -> index.php -> index.cgi -> index.shtml -> index.html -> welcome.cgi -> welcome.html -> index.htm
Just delete the index.html file and anything after it in this list will then come up automatically. Notice that "home.html" is NOT on the list and so will not show up as your home page. You would need to rename it.
 

Question: How can I upload files to my site?
Answer: Unless you have or will be utilizing Frontpage Extensions on your site, You can use the File Manager located in Your Control Panel to view all the directories and files in your account, as well as change permissions for directories and files, create directories, create and edit files, and upload files from your hard drive to your account.
If you would like to use another FTP client for uploading files to your site, we highly recommend using WS_FTP if you are not familiar with FTP clients.